Premium and luxury beauty

Digital marketing for premium beauty brands

Paid social, paid search, organic social, email and content for skincare, haircare, fragrance and beauty brands. Creative that looks as good as the product, built for every platform and measured on revenue.

Phoenix Gravity water filter studio shoot by 303WaterRower walnut rowing machine shot by 303Ancient and Brave True Biome product shot by 303
Trusted by beauty, fragrance and haircare brands
LUMIRA
Herbal Essences
Ancient + Brave
Burlington Arcade
The challenge

Beauty is bought on desire. Your marketing has to earn the second order too.

Beauty customers fall for a brand on social long before they buy. They watch the routine, read the ingredients, check the reviews and want to see the product on someone like them, whether it is a serum, a shampoo or a fragrance they cannot smell through a screen.

The brands that win pair a beautiful, consistent look with real proof: creator content that shows the texture and the result, ads refreshed fast enough to keep up, and email that turns a first order into a ritual.

01

Saturated feeds

Indie brands and dupes launch every week. Premium beauty has to look distinct in the first second of a scroll.

02

Selling the unseen

You cannot smell a fragrance or feel a texture online, so creative has to make people feel it instead.

03

A hunger for content

Meta, TikTok and Instagram reward fresh, native creative. One campaign shoot a season will not keep up.

04

The second order is the margin

Replenishment, refills and new launches are where beauty brands make their money. Most leave it to chance.

Results for beauty brands
65.5%

Email open rate for luxury fragrance brand Lumira

34%

Of Lumira's revenue driven by retention marketing

40+

Ad variations for Ancient and Brave collagen, built for Meta testing

10

Herbal Essences product launches supported with creator content

What we do for beauty brands

Every channel, one team, built on content people want to save.

Paid, organic, email and creative planned together, so the routine you show in an ad is the same story your customer hears in their inbox.

Paid social

Meta, TikTok and Pinterest that turn a scroll into a first order

Creator-led prospecting, routine and before-and-after formats, and a weekly creative testing pipeline that keeps CPA down as you scale spend.

  • Advantage+ and catalogue campaigns
  • Policy-safe skincare and beauty creative
  • UGC and creator-led ad formats
  • Retargeting by product and routine
Paid social →
Paid search

Capture demand when people search for the product

Google Search, Shopping and Performance Max built on a clean product feed, with brand defence and bidding tuned to margin and lifetime value.

  • Feed optimisation and Merchant Center
  • Ingredient, concern and gifting keywords
  • YouTube and Demand Gen for launches
  • New vs returning customer reporting
Paid search →
Organic social

A community that saves, shares and comes back

Instagram, TikTok and YouTube content that teaches and inspires: routines, textures, ingredient explainers and real results, plus daily community management.

  • Content pillars and calendar by platform
  • Routine, tutorial and ingredient series
  • Community management and listening
  • Launch moments and seasonal gifting
Organic social →
Email and CRM

Turn a first order into a daily ritual

Klaviyo flows built around how beauty products are actually used: welcome, routine-building, replenishment and launches, designed to look as premium as the packaging.

  • Welcome, browse and basket flows
  • Routine and how-to-use sequences
  • Replenishment timed to product size
  • VIP, win-back and referral journeys
Email marketing →
Content and creative

Content made for social and ads, at the volume they need

Our in-house team shoots, edits and designs everything: studio and lifestyle shoots, texture and product close-ups, UGC and creator content, and dozens of ad variations from every shoot.

  • Photography and video production
  • UGC, creator and founder-led content
  • Motion graphics and ad iterations
  • Cut-downs for every platform and format
Content and creative →
Influencer and creators

Creators your customers already trust with their routine

Beauty creators, make-up artists and experts matched to your brand, briefed to stay on look and on claim, with their content licensed and reused across paid and organic.

  • Creator sourcing and vetting
  • Briefs that protect claims and look
  • Seeding, gifting and paid partnerships
  • Whitelisting for paid social
Influencer marketing →
Content for social and ads

Creative is the biggest lever in beauty marketing

Platforms now find the audience for you. What decides results is the creative: how well it shows the texture, the routine and the result, and how often it is refreshed. So we produce it in-house, at volume, for every channel.

Routines and tutorials

The product in use, step by step, so people can picture it in their own routine.

UGC and creator content

Real routines from real customers and creators, briefed to stay on brand and on claim. For Herbal Essences we captured creator content for 10 launches.

Texture and close-up

Swatches, pours, lather and macro film that make people feel the product through the screen.

Studio and lifestyle shoots

Premium stills and film that hold the brand standard across ads, social and email.

Ad iteration at scale

Hooks, formats and cut-downs from every shoot. For Ancient and Brave we built 40+ collagen ad variations for Meta testing.

Launch and gifting campaigns

New products, limited editions and seasonal gift sets with content planned for every channel at once.

The beauty customer journey

Planned around how beauty customers actually buy

Each stage needs a different job from each channel. We map the journey first, then give every channel a clear role.

Stage
Paid social
Paid search
Organic and content
Email
Discovery
Creator hooks, routines and texture
YouTube and Demand Gen for launches
Tutorials, routines, trends
Pop-up, quiz and sample capture
Consideration
Reviews, before-and-after, retargeting
Brand, ingredient and concern terms
Ingredient explainers and FAQs
Welcome and routine-building series
Purchase
Catalogue, bundles and gift sets
Shopping and Performance Max
Reviews, UGC and community
Browse and basket recovery
Onboarding
Exclude buyers; cross-sell the routine
Protect brand terms
How-to-use and routine content
How-to-use and routine flows
Loyalty
Replenishment and new launches
Refill and best-seller search
Community and creator content
Replenishment, VIP, reviews, referrals
Beauty work

Beautiful creative, measurable growth

Lumira · Email and retention

Luxury fragrance, built for the second order

Since Q3 2025, 303 has shaped Lumira's email and retention: campaign design, lifecycle flows and a clean, minimal creative direction that feels as considered as the fragrance itself. Retention now drives a third of the brand's revenue.

65.5%
Email open rate
2.6%
Email conversion rate
34%
Revenue from retention
Read the case study
WaterRower rowing machine at home, shot by 303WaterRower workout email designed by 303
Phoenix Gravity comparison ad by 303Phoenix Gravity jug filter Meta ad by 303
Herbal Essences · Creator content

Ten launches, one cohesive creator campaign

Herbal Essences was launching 10 new products in South America and wanted more creative control over its influencer content. 303 captured the creator content directly and ran all pre- and post-production, so every film and still felt on brand.

10
New products launched
LATAM
Regional launch market
End-to-end
Pre- and post-production
Read the case study
How we work

From audit to always-on in five steps

01

Audit

Ad accounts, feed, social, Klaviyo and creative reviewed together to find where revenue leaks and where the brand look slips.

02

Journey and strategy

We map how your customers research and buy, then give every channel a clear job and target.

03

Content production

Shoots, UGC and creator content planned for every format at once: ads, Reels, TikTok, stills and email.

04

Launch and test

Campaigns live with weekly creative testing, so new winners are ready before the last ones fatigue.

05

Report on revenue

One monthly view across channels, led by new customers, repeat purchase and lifetime value.

What we measure

The numbers beauty brands actually run on

Platform ROAS flatters. We report the metrics that show whether you're building customers who stay.

Metric
Why it matters for beauty
New customer revenue
Shows real growth, not just re-selling to existing buyers
Repeat purchase rate
Replenishment and the second order are where the margin lives
Customer lifetime value
Tells you how much you can afford to pay for a new customer
Blended MER
Total revenue against total spend: the number that can't double-count
Creative hit rate
How many new ads beat the control, and how fast we find them
Email share of revenue
The health of the owned channel you don't pay per click for
FAQs

Questions beauty brands ask us

What does a luxury beauty marketing agency do?
+

We run paid social, paid search, organic social, email and influencer marketing for skincare, haircare, fragrance and beauty brands, with all content and creative produced in-house so every channel looks and sounds like the brand.

How do you handle skincare and beauty claims in ads?
+

We write and brief creative to platform policies and advertising standards from the start: showing the product, the routine and real experiences rather than promising results, and we keep creators briefed on what they can and cannot say.

How much content do beauty brands need for social and ads?
+

More than most expect. Paid social performs best with a steady flow of new creative, so we plan shoots to produce dozens of ad variations, Reels and stills at once, alongside UGC and creator content.

Can you sell fragrance online when people cannot smell it?
+

Yes. We lean on mood, story, notes described in plain language and real reactions from creators and customers, then use sampling, discovery sets and email to turn interest into a full-size purchase. For Lumira, retention marketing now drives a third of revenue.

Do you work with creators and influencers?
+

Yes. We source, brief and shoot creator content ourselves, as we did for Herbal Essences across 10 launches, then license it for use across paid social, organic and email.

How do you report results?
+

One monthly report across channels, led by new customer revenue, repeat purchase, lifetime value and blended MER, alongside platform metrics.

Start with an audit

Let's grow your beauty brand, without losing what makes it premium

We'll review your ads, feed, social, email and creative side by side and show you where the next stage of growth will come from.